Florida Home Watch Association

As members of the Florida Home Watch Association, we commit to the following principles in order to uphold professionalism, trust, and excellence in the home watch industry:

• Quality of Service
  Deliver outstanding home watch services by consistently upholding the highest standards of quality in everything we do for our clients.
• Professionalism
  Demonstrate professionalism in all interactions with clients, business partners, and the public, representing ourselves, our companies, and the home watch industry with integrity.
• Honesty and Transparency
  Conduct all business dealings with honesty and openness, ensuring that colleagues, customers, and community members can place their full trust in us.
• Client First Commitment
  Place our clients’ needs and best interests above our own financial considerations whenever circumstances allow.
• Truthful Communications
  Ensure all marketing materials and communications—including business cards, brochures, websites, and correspondence—are accurate, truthful, and kept up to date.
• Continuous Learning
  Commit to ongoing professional development by staying current with industry trends and embracing innovative ideas that enhance service quality.
• Insurance, Bonding, and Legal Compliance
  Maintain active liability insurance, appropriate bonding, and compliance with all applicable state and local licensing and regulatory requirements to protect our clients, our businesses, and the reputation of the home watch industry.
• Fair Competition
  Compete ethically with other providers by promoting our strengths and positive attributes rather than resorting to negative tactics, allowing customers to make informed choices.
• Confidentiality
  Respect and protect the privacy and confidentiality of all client information and property details.
• Accountability
  Accept responsibility for our actions and decisions, addressing issues promptly and professionally to maintain client trust.