Florida Home Watch Association

Members of the Florida Home Watch Association commit to these Core Values:

• Commitment to Quality: Strive daily to provide the highest quality home watch service to our customers.
• Professional Conduct: Conduct ourselves professionally in all interactions with associates, customers, and the public, always representing ourselves and the home watch industry positively.
• Honesty and Integrity: Act with honesty and integrity at all times in dealings with associates, customers, and the public.
• Client-Centered Approach: Put the needs of our clients first, whenever possible, above our own interests or bottom line.
• Truthful Communication: Ensure that any information we share publicly—including business cards, flyers, pamphlets, websites, and emails—is truthful and up to date.
• Continuous Improvement: Stay open to new trends, training opportunities, and ideas from other home watch professionals to better serve our clients.
• Proper Insurance and Bonding: Always maintain liability insurance and theft/honesty bonding (as required) to protect our customers, our company, and the reputation of the home watch industry.
• Qualified Services: Provide only services that we are licensed, insured, and qualified to offer under state or local regulations.
• Fair Competition: Compete fairly and honestly with other home watch companies, avoiding negative sales tactics and focusing instead on the positive reasons customers should choose our services, then letting them decide which service best meets their needs.